Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Level 7

Cannot adjust sound via remote

Can not adjust sound with remote. During setup we failed to turn off the sound during that part of setup. It asked for our tv name which is A Sharp. That part failed so we skipped it for now not knowing it must be part of adjusting the sound. How do we get back to that part of setup so we can try it again?

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Community Streaming Expert

Re: Cannot adjust sound via remote

Go into settings> remote & devices> remote> remote in use> program tv> follow prompts

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