Is there something I am missing here. The Roku 3930 should support the simple voice remote but after going through 2 of them, I can't get them to pair. Light in the remote starts flashing as soon as I put batteries in. Nothing pops up on the screen. If I try to add remote through the roku 3930, it can't find it even though light on remote is flashing. I'm stumped.
Thanks for the inquiry.
You can see what Roku models are supported for each remote on our Products page here: https://www.roku.com/products/accessories/player
Thanks,
Danny
Ugh, that explains it. Why does my remote say it supports Express? I even researched it and was told the 3930 was supported. (anything over 3700 was supported)
When you go into settings do you see a remote & other devices option? An express 3700 doesn't have it, where the 3930 should.
Yes, I do. I tried to pair through that as well (as opposed to just using the instructions given with the remote), with no luck. 3930 can't find the remote.