Can't pair roku voice remote with roku express 3930
Is there something I am missing here. The Roku 3930 should support the simple voice remote but after going through 2 of them, I can't get them to pair. Light in the remote starts flashing as soon as I put batteries in. Nothing pops up on the screen. If I try to add remote through the roku 3930, it can't find it even though light on remote is flashing. I'm stumped.