Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Level 7

Can not pair my Roku remote

My roku remote will not pair with my roku so I have no way of controlling my roku to change the WiFi on the roku for it to work what do I do ?

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8 Replies
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Level 18

Re: Can not pair my Roku remote

Name and model number of the roku and remote? 

Edmund
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Level 7

Re: Can not pair my Roku remote

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Level 16

Re: Can not pair my Roku remote

@Tivoburkeeis the one to talk to but your response wasnt timely.

You can click his name and send him a private message.

https://www.youtube.com/watch?v=EK3T6eXqPU8 

https://www.youtube.com/watch?v=4VmqtX-zf9A 

Roku Ultra ---Ethernet rules---

From now on if people dont upvote me and do as I say I will consider holding my breath and selling my Roku's.
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Level 18

Re: Can not pair my Roku remote

Sorry, but the 3700 express can only be controlled by an IR remote, you can't pair a wifi remote like the rc41. 

Edmund
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Level 7

Re: Can not pair my Roku remote

So what can I do for a remote ?? I can't use my phone because the Roku isnt on the same wifi

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Level 16

Re: Can not pair my Roku remote

You wont be able to get it working without a proper remote period.

You need either order the correct remote or consider a new Roku.

They are pretty cheap these days.

Roku Ultra ---Ethernet rules---

From now on if people dont upvote me and do as I say I will consider holding my breath and selling my Roku's.
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Level 18

Re: Can not pair my Roku remote

You don't need a true roku remote you can get a cheap universal at the dollar store or target, just make sure it has Roku listed. 

Edmund
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Roku Employee
Roku Employee

Re: Can not pair my Roku remote

@Ram69 

Thanks for the note.

If you need a replacement remote for your Roku Express (3700), you can purchase a Simple remote on our Products page here: Player Accessories


Thanks,
Danny

Danny R.
Roku Forum Moderator
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