Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Ram69
Level 7

Can not pair my Roku remote

My roku remote will not pair with my roku so I have no way of controlling my roku to change the WiFi on the roku for it to work what do I do ?

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8 REPLIES 8\
Tivoburkee
Community Streaming Expert

Re: Can not pair my Roku remote

Name and model number of the roku and remote? 

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.
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Ram69
Level 7

Re: Can not pair my Roku remote

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boogernose
Level 18

Re: Can not pair my Roku remote

@Tivoburkeeis the one to talk to but your response wasnt timely.

You can click his name and send him a private message.

https://www.youtube.com/watch?v=EK3T6eXqPU8 

https://www.youtube.com/watch?v=4VmqtX-zf9A 

---A problem clearly stated is a problem half solved---.
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Tivoburkee
Community Streaming Expert

Re: Can not pair my Roku remote

Sorry, but the 3700 express can only be controlled by an IR remote, you can't pair a wifi remote like the rc41. 

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
Ram69
Level 7

Re: Can not pair my Roku remote

So what can I do for a remote ?? I can't use my phone because the Roku isnt on the same wifi

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boogernose
Level 18

Re: Can not pair my Roku remote

You wont be able to get it working without a proper remote period.

You need either order the correct remote or consider a new Roku.

They are pretty cheap these days.

---A problem clearly stated is a problem half solved---.
Tivoburkee
Community Streaming Expert

Re: Can not pair my Roku remote

You don't need a true roku remote you can get a cheap universal at the dollar store or target, just make sure it has Roku listed. 

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
RokuDanny-R
Roku Employee
Roku Employee

Re: Can not pair my Roku remote

@Ram69 

Thanks for the note.

If you need a replacement remote for your Roku Express (3700), you can purchase a Simple remote on our Products page here: Player Accessories


Thanks,
Danny

Danny R.
Roku Forum Moderator
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