Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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ststrou
Level 7

Can my Roku Streaming Stick+ remote be used to control Visio sound bar?

I have a Samsung TV with a Visio sound bar.  I just bought a Roku Streaming Stick+. Although the Roku remote can control the TV power, the volume buttons on the remote have no effect. Is there a way to make the Roku remote volume buttons work given my setup?  The sound bar is connected to the TV via optical cable. 

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7 REPLIES 7\
StreamerUser
Level 20

Re: Can my Roku Streaming Stick+ remote be used to control Visio sound bar?

Its possible (depending on several factors).

1)  From Home:  Home 5x, FF, PP, RW, PP, FF (takes you to the Platform Secret Screen)

2) Select "RF Remote Menu"

3) Select "IR Transmit Menu"

4) Select "Enable Querying AVRs (instead of TVs)"

5) Go Home/Settings/Remotes & devices/Remotes/<your remote name> (in use)/Set up remote for TV control

You may have to go through many codes, and if you get the "try again" (if you answer yes to the first question, and no repeatedly until you get the "try again" dialog box), you can manually enter brand names to try codes from.

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ststrou
Level 7

Re: Can my Roku Streaming Stick+ remote be used to control Visio sound bar?

Can you explain a bit more about the first step? What does 5X, FF, RW, PP, etc. mean?

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StreamerUser
Level 20

Re: Can my Roku Streaming Stick+ remote be used to control Visio sound bar?

Those are buttons on your remote.

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ststrou
Level 7

Re: Can my Roku Streaming Stick+ remote be used to control Visio sound bar?

Ok, following your instructions I am now able to use the remote to control the volume. However, the remote no longer controls the TV power. Is there a way I can control both? Or is it just one or the other?

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StreamerUser
Level 20

Re: Can my Roku Streaming Stick+ remote be used to control Visio sound bar?

One or the other (you could potentially control both with CEC if your TV/Soundbar supported CEC functionality and with the Remote programmed in a certain way with TV on or off).

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ststrou
Level 7

Re: Can my Roku Streaming Stick+ remote be used to control Visio sound bar?

Sigh.  Ok.  One last question - I want to change it back so the remote controls tv power. To do so I went back to the Platform Secret Screen and undid the “Enable Querying AVRs” setting. Then went to Home/Settings/Remotes/Set up remote for TV control. But I am unable to get the remote to control the TV power now. Any suggestions?

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StreamerUser
Level 20

Re: Can my Roku Streaming Stick+ remote be used to control Visio sound bar?

It should just work for TVs again - verify the changed Query setting and try restarting/re-powering everything (Roku/TV/remote) and trying again.

If that doesnt work, lie during setup:  say yes to the first question, no to the second until you can manually search, then try your TV's codes.

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