Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Level 7

Bug report: 2720x Private listening headphone disabled by firmware update around 11/10/19

Is there a way to report potential firmware update bugs?  If the private listening feature was intentionally disabled on the 2720x, it would be helpful to receive official notice so we don't waste time trying to debug the problem.  If support for the 2720x is being discontinued, will there be an upgrade offer to the Ultra with private listening?

DougJ and I reported a headphone volume control problem from an earlier update, and around 11/10/19 another update disabled private listening altogether.  Mongo9 and barbalita also report 2720x private listening being disabled in this time frame.



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