Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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silversub
Level 7

Bug: Roku Headphones Plugged In - Sound Comes Out of Remote Speakers

When headphones are plugged in there is no sound. However we can hear the sound coming out of the Roku remote internal speaker. The same remote internal speaker that emits a high pitch sound when you lose your remote.

Rebooting the roku device did nothing.

I had to press the find remote button. Afterwards the headphones worked as expected when plugged in.

 

Roku Ultra

Software Version: 10.0.0

Build: 4209

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1 REPLY 1\
RokuDanny-R
Roku Employee
Roku Employee

Re: Bug: Roku Headphones Plugged In - Sound Comes Out of Remote Speakers

@silversub

Thanks for the post.

I have passed along your concerns to our Support team. They will follow up and assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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