I have a ROKU device and when I was in my previous home (and with a different modem and wifi), my remote died so I was successfully using my android app. Now that I've moved, I have a new modem and wifi so I cannot get my device to connect nor will my phone app work. Where can I buy a new remote?
We no longer offer a replacement remote for the Roku Streaming Stick model 3500. However, we would be happy to see what we can do to help get you back up and running.
Please feel free to send me a PM with your Roku account email address and the serial number of your Roku device (printed on the side/back of the device) and I'll have our support team reach out directly to assist you further.