Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Cruzie
Level 7

Brand new remote only works up close

This was my first time setting up the Roku  stick straight out of the box. During setup I was sitting on my bed about 10 feet away and had zero issues with connectivity. It wasn’t until I created a Roku account via the emailed activation link and after automatic update installations that the remote stopped working far away. I now have to get right up on the tv for the remote to work.

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ethyss
Level 9

Re: Brand new remote only works up close

I took advantage of the special deal before Xmas and ordered two.  BOTH have the same issues as you've described!  Guess there's no 'quality control' for Roku anymore.

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