Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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LtDann
Level 7

Brand new Roku ultra won't pair to remote

I have a brand new Roku ultra that the remote will not pair with new batteries and tried unplugging the Roku and removing the batteries

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2 Replies
Tivoburkee
Community Streaming Expert

Re: Brand new Roku ultra won't pair to remote

Can you post the model number of the remote, found in the battery compartment? Something like RC-AL?

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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LtDann
Level 7

Re: Brand new Roku ultra won't pair to remote

Rc-al9

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