If you are still unable to resolve the issue, please send me a PM (private message) with your Roku account email address, and include the serial number/device ID on the Roku device along with a summary of the issue you are experiencing. I'll be able to assist you further from there.
Re: Brand New Roku Streaming Stick+ not pairing with remote
Seem like a lot of wasted effort on your part Danny, if your stock answer is always to PM you. How do you expect others with the same problem to learn? Or is your response meant to drive community membership?