I can not find a way to contact anyone. It was bought in May 2020, and the remote won’t work. Went through all the trouble shooting. Brand new batteries twice. Is it still under warranty?
Thanks for the post.
Can you please provide more information regarding the issue you are experiencing? What Roku device model are you using?
We would recommend taking a look at the troubleshooting steps provided by our Support pages depending on the Roku device that you have here:
How do I resolve problems with my Roku IR (infrared) remote?
How do I resolve problems with my Roku® enhanced "point-anywhere" remote?
Please keep us posted.
Thanks,
Danny
ALL troubleshooting has been done. please answer what is warranty?
Thanks for the inquiry.
For information regarding Roku device warranty, visit our Support page here: What is Roku’s support policy?
Thanks,
Danny