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Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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stuinnh
Level 7
‎12-11-2020 12:47 PM

Back arrow not working

I bought 5 programmable roku remotes.  The back arrow doesn't work.  I bought on Amazon in Nov.

How do I get it replaced?

Stu

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2 REPLIES 2\
Tivoburkee
Community Streaming Expert
‎12-11-2020 12:55 PM

Re: Back arrow not working

Get in touch with amazon for return or replacement, you have until Jan 31 for all returns. 

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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boogernose
Level 18
‎12-11-2020 01:22 PM

Re: Back arrow not working

Amazon is very good with Customer service.

---A problem clearly stated is a problem half solved---.
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