Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Level 7

Audio Button doesn’t work after update

Roku model 467QX received a system update on 3/26/2021 and now the volume button doesn’t work on the remote. The system has been rebooted and different batteries placed in the remote with no change.

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1 REPLY 1\
Roku Employee
Roku Employee

Re: Audio Button doesn’t work after update


Thanks for the post.

Have you tried re-pairing your remote again to see if that resolves your issue?

For more information about pairing your remote to your TV, visit our Support pages here: 
How do I set up my Roku® enhanced remote to control my TV?
Why is my Roku® enhanced remote not controlling volume and power on my TV?


Danny R.
Roku Forum Moderator
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