Help

Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
WV1997
Level 7
‎03-26-2021 04:10 PM

Audio Button doesn’t work after update

Roku model 467QX received a system update on 3/26/2021 and now the volume button doesn’t work on the remote. The system has been rebooted and different batteries placed in the remote with no change.

0 Kudos
Reply
1 REPLY 1\
RokuDanny-R
Roku Employee
Roku Employee
‎03-29-2021 12:18 PM

Re: Audio Button doesn’t work after update

@WV1997

Thanks for the post.

Have you tried re-pairing your remote again to see if that resolves your issue?

For more information about pairing your remote to your TV, visit our Support pages here: 
How do I set up my Roku® enhanced remote to control my TV?
Why is my Roku® enhanced remote not controlling volume and power on my TV?


Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos
Reply