Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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EdithBratt
Level 7

Added SD Card - Remote no longer works?

Yes - I have searched for this - and found no solution that worked for me.   That said:

Roku 3, I added a 32G memory card.   My remote, upon adding the card is no longer detected.

I loaded the Roku app for my smartphone to be able to select to format the SD card - and it still is not recognizing my remote.   (There is no "pairing" button inside the remote).

I did use the smartphone app to scroll through to re-connect to the remote.   Doesn't recognize it.

Then - used smartphone app again to go to System > Restart Roku - and it's been stuck on the startup Roku screen for about 10 minutes, now - and is not recognized on my network, yet to be able to use the smartphone app.

What gives?   Can't these things just work as intended?

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makaiguy
Level 21

Re: Added SD Card - Remote no longer works?

Remove the SD card and restart the Roku. Problems accessing the SD are known to cause problems including an incomplete startup. If you get a completed startup see if the other symptoms go away.
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