Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Levmelik
Level 7

4200X remote keeps flashing and drains battery

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Hello I have a roku 4200x that’s worked perfectly fine until the remote started to flash and constantly drains batteries, I’ve tried restarting roku and pressing the button inside remote  for 3 seconds while restarting and after a while it still flashes and have to replace batteries every other day almost. I’ve done factory reset and all software is updo date . Thank you

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RokuDanny-R
Roku Employee
Roku Employee

Re: 4200X remote keeps flashing and drains battery

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@Levmelik @statgeek2032 

Thanks for the posts.

Please be aware that the Roku 3 (4200) is a much older device that is no longer under warranty. It's possible that the remote may simply be on its way out.

If you need a replacement remote for your Roku device, you can purchase a Voice or Simple Remote from our Products page here: https://www.roku.com/products/accessories/player


Thanks,
Danny

Danny R.
Roku Forum Moderator

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statgeek2032
Level 7

Remote Drains Batteries with no use

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My remote constantly drains batteries every 10 days even with no usage. I never use the headphones jack. 

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RokuDanny-R
Roku Employee
Roku Employee

Re: 4200X remote keeps flashing and drains battery

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@Levmelik @statgeek2032 

Thanks for the posts.

Please be aware that the Roku 3 (4200) is a much older device that is no longer under warranty. It's possible that the remote may simply be on its way out.

If you need a replacement remote for your Roku device, you can purchase a Voice or Simple Remote from our Products page here: https://www.roku.com/products/accessories/player


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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R0k00
Level 7

Re: 4200X remote keeps flashing and drains battery

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I have the same issue.

How do I know if I need just a new remote or a new player, as well?

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RokuMary-F
Roku Employee
Roku Employee

Re: 4200X remote keeps flashing and drains battery

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Hi @R0k00,

Thanks for posting in the Roku Community! 

Can you please provide us with more specific information about the issue you are experiencing? Could you please send the serial number of your Roku device by going to Settings>System>About? In addition, what troubleshooting steps have you taken so far to try to resolve the issue?

We also would recommend taking a look at this link to get your remote back up and running: http://go.roku.com/remotehelp

Please keep us posted.

Thanks,

Mary

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