Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 7

4200X not accepting input

My Roku stopped accepting input from the remote and from the app. The remote has new batteries. The app can find the Roku device but when I select it to connect, the app says that the Roku 3 is on the network and plugged in. What should I do?

0 Kudos
3 Replies
Highlighted
Level 7

Re: 4200X not accepting input

Sorry, it says to check to see if it’s on the network and plugged in. This makes no sense because nothing changed from earlier today when it worked and the app is finding the Roku on the network. 

0 Kudos
Highlighted
Level 16

Re: 4200X not accepting input

Try unplugging the Roku from the power for few seconds and then plug it back in.

Edmund
0 Kudos
Highlighted
Level 7

Re: 4200X not accepting input

I’ve done that several times. Thanks

0 Kudos