Remotes & Accessories

[Ginn7176]

I am having a hard time locating a model that is compatible with my 3800x streaming stick. 
 
Is there a way to get a replacement remote?

[Tivoburkee · Accepted solution]

You want the Roku Voice remote, the RC-AL7R. Its backordered through Roku, but check your local Walmart or Best buy they sell it separately. 

And you get it from amazon:

https://www.amazon.com/Roku-RCAL7R-Voice-Remote-New/dp/B07WVFCKSS/ref=pd_ybh_a_7?_encoding=UTF8&psc=...

[RokuDanny-R · Accepted solution]

@Ginn7176 

Thanks for the inquiry.

If you need a replacement remote for the Roku Streaming Stick 3800, you can order a Voice Remote from our Products page here: https://www.roku.com/products/accessories/streaming-stick

Thanks,
Danny

[pstelter]

I have the same player (3800x) and our dog chewed the remote pretty good.  We taped it back up, but it recently lost the ability to control the TV.

Figuring that the remote was finally dying, I purchased the RC-AL7R from Amazon.  The remote paired fine with the player, but would not allow for TV control. When I realized that I had two remotes paired with the player, I 'forgot' the original remote and re-paired the new one.  It finally let me attempt to control the TV, but it never found a code that worked for the TV (scrolled through all choices).

Ultimately, I put new batteries in the old remote and re-paired it to the player.  It went right into TV control mode and controlled the TV with the first code. 

So my questions are: should the RC-AL7R have been able to control my TV?  Am I going to need a whole new stick when it finally falls apart?  Please advise,