Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Ginn7176
Level 7

3800x remote replacement

Jump to solution

I am having a hard time locating a model that is compatible with my 3800x streaming stick. 
 
Is there a way to get a replacement remote?

0 Kudos
2 Solutions

Accepted Solutions
Tivoburkee
Community Streaming Expert

Re: 3800x remote replacement

Jump to solution

You want the Roku Voice remote, the RC-AL7R. Its backordered through Roku, but check your local Walmart or Best buy they sell it separately. 

 

And you get it from amazon:

https://www.amazon.com/Roku-RCAL7R-Voice-Remote-New/dp/B07WVFCKSS/ref=pd_ybh_a_7?_encoding=UTF8&psc=...

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

View solution in original post

0 Kudos
RokuDanny-R
Roku Employee
Roku Employee

Re: 3800x remote replacement

Jump to solution

@Ginn7176 

Thanks for the inquiry.

If you need a replacement remote for the Roku Streaming Stick 3800, you can order a Voice Remote from our Products page here: https://www.roku.com/products/accessories/streaming-stick


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

0 Kudos
3 REPLIES 3\
Tivoburkee
Community Streaming Expert

Re: 3800x remote replacement

Jump to solution

You want the Roku Voice remote, the RC-AL7R. Its backordered through Roku, but check your local Walmart or Best buy they sell it separately. 

 

And you get it from amazon:

https://www.amazon.com/Roku-RCAL7R-Voice-Remote-New/dp/B07WVFCKSS/ref=pd_ybh_a_7?_encoding=UTF8&psc=...

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

View solution in original post

0 Kudos
RokuDanny-R
Roku Employee
Roku Employee

Re: 3800x remote replacement

Jump to solution

@Ginn7176 

Thanks for the inquiry.

If you need a replacement remote for the Roku Streaming Stick 3800, you can order a Voice Remote from our Products page here: https://www.roku.com/products/accessories/streaming-stick


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

0 Kudos
pstelter
Level 7

Re: 3800x remote replacement

Jump to solution

I have the same player (3800x) and our dog chewed the remote pretty good.  We taped it back up, but it recently lost the ability to control the TV.

Figuring that the remote was finally dying, I purchased the RC-AL7R from Amazon.  The remote paired fine with the player, but would not allow for TV control. When I realized that I had two remotes paired with the player, I 'forgot' the original remote and re-paired the new one.  It finally let me attempt to control the TV, but it never found a code that worked for the TV (scrolled through all choices).

Ultimately, I put new batteries in the old remote and re-paired it to the player.  It went right into TV control mode and controlled the TV with the first code. 

So my questions are: should the RC-AL7R have been able to control my TV?  Am I going to need a whole new stick when it finally falls apart?  Please advise,

0 Kudos