Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 7

3 Roku remotes not working

I have been trying to set up my Roku express and none of the IR remotes will work (have tried 3 different remotes), switched all batteries, reset device. Unable to use mobile app remote as it is not connected to Roku through wifi yet because I cannot set it up

0 Kudos
1 REPLY 1\
Community Streaming Expert

Re: 3 Roku remotes not working

It's very unlikely that three remotes are faulty.  IR remotes can be easily tested using a digital camera like the one in your phone.  It's more likely the IR receiver in your Express is faulty.  Make sure there's nothing blocking the front of the Express.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos