Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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IceFaynge
Level 7

youtube on roku

where did the transparency gowhere did the transparency golast night around 2300 my YouTube scroll bar turned black -as seen in image- it used to me 100% transparent and i would like to know how to get it back to normal i don't like the black because it cuts off half the screen when i'm trying to see how much longer is left in the video... please help.

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makaiguy
Community Streaming Expert

Re: youtube on roku

The channel apps on Roku are designed, maintained, and delivered to Roku by the channels themselves.  Roku just provides the platform on which they are run.  Issues like this need to be addressed by the designers at the channel in question.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.
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IceFaynge
Level 7

Re: youtube on roku

so your saying message youtube instead of roku?

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makaiguy
Community Streaming Expert

Re: youtube on roku


@IceFaynge wrote:

so your saying message youtube instead of roku?


That's correct.  Only they can make changes in their channel app.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.
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