Channel version: Instructions in the sticky didn't work to find this.
What is the issue being reported? Since the update (8.0.0 / build 4143) I get a purple screen saying "HDCP unauthorised. Content disabled" when I start up my connected systems after the roku is power on. Rebooting the Roku solves the issue but this basically means that every time I want to watch something I have to reboot the roku which is really frustrating.
What are the steps to reproduce? Turn off the systems attached to the roku. Turn them back on. Try to stream some content. Get the purple screen.
Is it reproducible (how many times out of 5 does this happen)? 5/5
What is the serial number of the box? 426581003173
What software version is the box running? 8.8.0-build 4135-04
Nice to have:
Code for the channel installed. - how do I find this?
Is the box connected to the internet via wireless or a wired connection? Gigabit ethernet
What type of internet service does the user have? Fiber
How is the box connected to the TV? HDMI to Denon X2000 receiver then receiver to HDMI splitter then HDMI splitter to projector.
What resolution is being used? 1080p
If it is a paid channel is the user a subscriber/member, and for how long? subscriber for several years
Television Make/Model? Epson 9200TW
Receiver Make/Model? Denon AVR-X2000
Other components make/model that's in the mix? Lindy 6x2 HDMI Matrix
Approximate time of last incident? Current / ongoing problem