Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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jacoream
Level 7

tcl roku tv keeps opening vudu app wont do anything else.

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t.v. turns itself on and opens the vudu app. no matter what i try it just keeps auto loading vudu. I cant access the menu or any options and my mobile app wont load the channels that are on my tv. I tried a hard reset and set the tv up like it was new and the second it finished setup it opened the vudu app before i could do anything. the light on the tv that lights up when you push the remote is flashing really fast. i hope someone can help.

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jacoream
Level 7

Re: tcl roku tv keeps opening vudu app wont do anything else.

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i figured it out by unplugging the hdmi2 output it fixed itself. im not sure what happened but its working. 

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jacoream
Level 7

Re: tcl roku tv keeps opening vudu app wont do anything else.

Jump to solution

i figured it out by unplugging the hdmi2 output it fixed itself. im not sure what happened but its working. 

View solution in original post

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