Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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streamer7
Level 7

streaming stick 3910x Audio Stopped Working

Roku worked perfectly almost a year. Last night the audio did not work. It is not the TV set. I changed input to antenna and it blasted loud an clear.

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Nuke2020
Level 7

Re: streaming stick 3910x Audio Stopped Working

I only had mine (model 3810X) 2 weeks and the same thing happened.  Moved the input from HDMI1 to HDMI2, no change.  Unplugged the stick from the TV and removed power.  Waited about 10 minutes, inserted back into HDMI1.  Audio restored.  Hopefully this won't become a habit. 

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streamer7
Level 7

Re: streaming stick 3910x Audio Stopped Working

I should have posted the answer long time ago.

1) navigate to settings

 2) navigate to system

3) select "System Restart"

Restart your Roku device.

That's it. Sound works again.

Note: For those as old as I am "Hi Yo Silver, away"

 

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