Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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ldecola
Level 7

sound but no picture

On my Roku Express tonight on several channels (Netflix, Criterion, YouTube) I can get sound but no picture. Reset doesn't solve the problem. This happened a few weeks ago and I called Netflix, who didn't have a fix, but eventually the problem seemed to correct itself.

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