Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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weesharon
Level 7

roku stick

basically my stick was working fine this morning moved it downstairs to my living room and now the light wnt come on av done every thing it says about resetting it and still done the same it's only a couple of weeks old 

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RokuDanny-R
Roku Employee
Roku Employee

Re: roku stick

@weesharon 

Thanks for the inquiry.

How are you powering the Roku Streaming Stick? Are you using a TV USB port, or are you plugging the device into the wall outlet?

Please keep us posted and we will continue to assist you from there.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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