Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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minerlax36
Level 7

roku premier. Screen goes black when streaming content on multiple channels.

I have a roku premier. We use it for primarily youtube and disney+. A few days ago it started going black while streaming anything on either channel. I can back out to the channel menu or the roku main menu and I can see that just fine. It's just the actual streaming content that doesn't show up. If I restart the roku, it works for a while, but then starts going black again. I tried a factory reset and that didn't solve it.

Any help would be greatly appreciated.