Playback Issues - Audio/Video & Power

[pagebers]

I've been watching my way through the series "Last Resort" on the Roku Channel.  I'm at S1:E13, but the video won't play.  All the other episodes have been fine.  I tried watching on my laptop, but it is also very jerky and won't play.  The Roku Help said to contact the channel provider for playback issues, but the channel provider is Roku!  And, there's no option for contacting them for channel issues, as far as I can tell.  It just looks like that particular file is corrupted and needs fixed, but I don't know how to contact them.  Any ideas?

[Scotishgal13]

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@pagebers wrote:

I've been watching my way through the series "Last Resort" on the Roku Channel.  I'm at S1:E13, but the video won't play.  All the other episodes have been fine.  I tried watching on my laptop, but it is also very jerky and won't play.  The Roku Help said to contact the channel provider for playback issues, but the channel provider is Roku!  And, there's no option for contacting them for channel issues, as far as I can tell.  It just looks like that particular file is corrupted and needs fixed, but I don't know how to contact them.  Any ideas?

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@pagebers @RokuChris Im having the same issue. They only made one season of this show and now I’ll never know how it ends!

[jmconrath]

I've watched the entire series and the last episode won't play for me either!!! So disappointing. Do they make it off the freakin' island?? Roku.....please fix soon!!

[jmconrath]

Danny,

Can you look into last episode of Last Resort. It's corrupted and won't play.

Thanks!

[RokuDanny-R · Accepted solution]

Hi everyone,

Thanks for the posts.

I have been informed that this issue has been resolved. Can you verify that you are able to watch this content now without any issues?

Thanks,
Danny