Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Mdsfsmf
Level 7

"Google play no longer supported" pop up screen interrupting Netflix

Movies on Roku stop playing and go back to this message every 5 minutes or so. I have uninstalled the Play app with no luck. What else to check please?

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StreamerUser
Level 20

Re: "Google play no longer supported" pop up screen interrupting Netflix

1)  Check that your remote doesnt have a "Google Play" shortcut button, and that it isnt depressed.

2) There are also reports that if your remote has a YouTube or YouTube TV button, that this may be the source as well, so verify it isnt depressed.

3) Restart your Roku:  Settings/System/System restart/Restart