Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
arborist
Level 7

"Ad Info" upper left corner of screen

In the upper left corner of the screen there is "Ad Info" displayed much of the time. How can I remove this?

0 Kudos
1 REPLY 1\
makaiguy
Community Streaming Expert

Re: "Ad Info" upper left corner of screen

Are you saying the actual text "Ad info" us showing, or that information from an ad is shown?  In either case, I've never seen this on any of my Roku devices.  Does this happen on any particular channel? 

If this is a separate Roku device, rather than a TV with Roku functions built in, could this be something the TV is displaying rather than the Roku?

Do you still see it with the TV set to other inputs?

 

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.
0 Kudos