Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Rperel
Level 7

problem getting back to roku home

I cannot get back to Roku home after entering Hulu. Can anyone help?

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2 Replies
makaiguy
Level 20

Re: problem getting back to roku home

There was a Hulu update a few weeks ago that would not let you exit the app via the usual Back-arrow key.  You had to use the Home key on the remote to get back to the Home page directly. This was fixed with an update after a week or so.  Make sure you have the latest version installed.  The two Rokus I checked here are on version 6.33 build 2.

From Home screen, highlight the Hulu square and press the * key, then click "Check for update".

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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Rperel
Level 7

Re: problem getting back to roku home

how do i get the update?

 

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