Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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KA1969
Level 7

not available box in lower left screen.

While on the home screen and in some channels a “not available” error in a box keeps popping up and flashing.  Any idea what is causing that or what setting I need to adjust to make it stop.

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2 Replies
andyross
Level 16

Re: not available box in lower left screen.

That sounds more likely it is coming from your TV or AV receiver.

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KA1969
Level 7

Re: not available box in lower left screen.

It does only happen when I am using Roku.  My tv is a Samsung smart TV. Any ideas on what is causing it?

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