Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

no sound when watching cable

i'm getting no sound when i have the cable on my RokuTV . the xbox works fine. i've tried the following sets

resetting audio settings 

resetting to factory settings and redoing the whole process as day 1.

unplugging the tv for 10 minutes. 

switching the HDMI cable from the cable box, no change

cable works fine on the other devices in my home, can anyone help me? 

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