Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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naralyw
Level 7

no audio/frozen screen

For the past few days, I have not been able to hear any audio from my roku tv. For some reason I can only hear it through my speakers. I’ve reset the tv, unplugged it, deleted everything but nothing works. I disconnected everything from it and left it like that overnight. I am now turning it on, and nothing comes up on the screen. The only thing I see is “TCL Roku TV” on the top left corner. I’ve tried turning it on and off but nothing seems to fix the issue.

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