Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

local roku 4201ph power adapter

our roku local version 4201ph power adapter broke. need to know what power adapter is compatible with it? cable provider is not very helpful with the problem and does not know the specs

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Level 18

Re: local roku 4201ph power adapter

Is this some "special" Roku?  The 4200 is the Roku 3, but I've never heard of a 4201ph.  What's the model number written on the Roku and the power adapter?

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