Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

i am getting a narrative on my shows and movies, how do i turn it off? i have roku premiere.

how do i turn off the narrative on mY shows and movies? It goes on and on!

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Level 21

Re: i am getting a narrative on my shows and movies, how do i turn it off? i have roku premiere.

What channel/app?  Did you try pressing the * button on your remote and seeing if there was a choice of another audio track?

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