Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
BenMitchell
Level 7

first few seconds of YouTube videos muted on my Ultra

On my YouTube app on my Roku Ultra, videos are muted for about the first 3 seconds.  I have tried everything from submitting feedback reports to uninstalling the app and reinstalling and nothing has worked.  Any help out there?

0 Kudos
1 REPLY 1\
jjprm
Level 7

Re: first few seconds of YouTube videos muted on my Ultra

uninstalling the app worked for me. i went to the home page, highlighted the app, hit the asterisk button on the remote and chose remove app. then i did a new search for channel and reinstalled. this not only fixed the 3 second problem, but updated the app with a few new features i didn't already have.

0 Kudos