Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

error USB low power, but I am using Roku Premier, power adapter and dvd

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I am using Roku Premier with power adapter and hdmi cable. Getting error low power on usb cable and tells me to use a power adapter. I already am.

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Roku Employee
Roku Employee

Re: error USB low power, but I am using Roku Premier, power adapter and dvd

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@captainrod 

Thanks for the post.

Please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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Roku Employee
Roku Employee

Re: error USB low power, but I am using Roku Premier, power adapter and dvd

Jump to solution

@captainrod 

Thanks for the post.

Please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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