my device has been down for two days 11/25/-11/26/ 2020. no info for tech support. can not get a hold of anyone for help. other people i know have same problem. this company realy sucks big time. they sell a product and when you need to talk to a person, no contact info what so ever. just cause we have the situation going on there is no reason to not have phone number to talk to a person for help. other companys have the support for help, people to talk to. i will be buying an other device for my tv.