Playback Issues - Audio/Video & Power

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Orangefroglet
Level 7

closed caption doubling during streaming

I have noticed that my close caption will appear double, or same sentence on screen twice, every ~minutes into a show. And it happens on all my streaming channels not just one.   I have the model 4620x. 

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makaiguy
Community Streaming Expert

Re: closed caption doubling during streaming

For a system-wide issue like this, the first thing I would try would be a restart of the unit.

Settings > System > System restart (On a Roku TV it's Settings > System > Power > System restart)

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
Note: I am not a Roku employee, just a user like you.

Roku Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Roku Streaming Stick 3600
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