Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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homebody1966
Level 8

choppy audio on roku ultra

i'm getting choppy audio when i watch some programs like Bosch (Amazon) and Homeland (Hulu)

and sometimes on Netflix

what causes this and how do i fix it?

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3 Replies
makaiguy
Level 20

Re: choppy audio on roku ultra

One post I read here recently suggested this could be caused by corruption in the Roku's memory. It said this could be cured by restarting the Roku as that would clear the memory and start over fresh. I've not experienced this problem so I don't know if the advice is any good, but restarting can't hurt to try. From the home page: Settings > System > Restart system.

Let us know how you make out.
  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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homebody1966
Level 8

Re: choppy audio on roku ultra

didn't work

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LK4
Level 7

Re: choppy audio on roku ultra

I’m getting choppy audio all the time now. I’ve done all the stereo settings, updated to the latest software and it’s still all chopped.  Wry disappointing.

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