Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Billybonaduce
Level 7

YouTube stops playing returns to home screen

My TCL plays YouTube for about 4 hours and then returns to the home screen. How do I have it continue playing for as long as I want?

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3 REPLIES 3\
RokuMary-F
Roku Employee
Roku Employee

Re: YouTube stops playing returns to home screen

Hi @Billybonaduce,

Thanks for posting in the Roku Community!

Try to remove the channel, update the Roku device by going to Settings > System > System update > Check now, restart your Roku device, and add back the channel.

Check out this link for more info: How to update the software on your Roku TV™ 

How do I resolve channel playback issues? | Official Roku ...

Please try doing this and see if it helps with what you're experiencing.

Regards,
Mary

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StreamerUser
Community Streaming Expert

Re: YouTube stops playing returns to home screen


@Billybonaduce wrote:

My TCL plays YouTube for about 4 hours and then returns to the home screen. How do I have it continue playing for as long as I want?


Turn off the Bandwidth Saver feature:

Settings/Network/Bandwidth saver=off

StreamerUser
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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Billybonaduce
Level 7

Re: YouTube stops playing returns to home screen

Thank you streamer user. That obviously is the solution because it tells you if the setting is on and you don't use the remote for 4 hours, it will exit the app. I really appreciate the help! 

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