Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

Xfinity stream

Within the last few days my 2 ROCU devices are getting hung up playing back DVR recordings through the xfinity stream app. They play back partially and freeze returning an error showing ERROR:TVAPP-00331

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