Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

Won't come on, even when it's getting power

My 2-year-old TLC Roku was playing fine until I turned it off and tried to restart it a couple of hours later.  The turn-on light comes on, then the Roku icon flashes then go black.  I have tried resetting it, unplugging it and etc.  Still won't come on.  Any suggestions? 

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Community Streaming Expert

Re: Won't come on, even when it's getting power

You should contact TCL and see what they have to say.

Roku Community Streaming Expert

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Level 9

Re: Won't come on, even when it's getting power

TCL TVs are total garbage. Google “TCL black screen issue” or look them up on the Better Business Bureau website. These televisions only last 12 - 24 months. And they will not assist you at all in getting a replacement or repair. I’ve since stopped using Roku products as well since I had to buy another smart tv after wasting $500 on a pice of TCL garbage that only lasted 18 months. 

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