Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Britney92
Level 7

Will not power on

Was working fine for 2 days then all the sudden just stopped working won't do anything no light on the ruku or anything

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1 REPLY 1\
DBDukes
Community Streaming Expert

Re: Will not power on

First, why are you powering off your Roku? Is it a Stick or Express plugged in to the USB of your TV? If so, connect the power to the included power supply and see if that makes a difference.

If that's not the situation, let us know what device (to include the model number) you have and a better description of the problem.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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