Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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JJbaby
Level 7

Will not playback anything!!!

My roku will not playback anything!!! This is very frustrating!! Please help resolve this problem. 

Thank you 

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1 REPLY 1\
DBDukes
Community Streaming Expert

Re: Will not playback anything!!!

@JJbaby 

We need a lot more information to help. There are so many different things that could mean. It could mean that you see the apps, but when you launch them, there's a blank screen; it could mean you can launch an app, but it immediately crashes; it could mean the apps don't even show; and so on.

So, what is your Roku device and software version? Settings > System > About

Describe exactly what happens, what you are doing, and what happens along the way.

DBDukes
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
Note: I am not a Roku employee.
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