Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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JJbaby
Level 7

Will not playback anything!!!

My roku will not playback anything!!! This is very frustrating!! Please help resolve this problem. 

Thank you 

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1 REPLY 1\
DBDukes
Community Streaming Expert

Re: Will not playback anything!!!

@JJbaby 

We need a lot more information to help. There are so many different things that could mean. It could mean that you see the apps, but when you launch them, there's a blank screen; it could mean you can launch an app, but it immediately crashes; it could mean the apps don't even show; and so on.

So, what is your Roku device and software version? Settings > System > About

Describe exactly what happens, what you are doing, and what happens along the way.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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