Recently bought a Roku for the single purpose of streaming the Spectrum app so i wouldn't have to pay for another box. I have a two yr old 4K UHD LG TV & the Roku is hooked up using the HDMI cord it came with when i bought it from walmart. About 3 weeks into using the Roku i start getting the hdcp error almost every night. I've checked all the specs on the TV and ALL the HDMI ports are compliant so i don't get why I'm getting the error message all the time now.
I just bought a Express+ and have this issue every channel change. My Sony TV supports HDCP. The "explanation" that HDCP error is HDMI cable or the TV HDMI port related is utter BS. To get rid of the error, all I have to do is hit the " * " button (brings up the closed caption/accessibility options) and the error screen disappears and the channel content is displayed. My old Roku stick never had HDCP issues. The problem is obviously newer Roku product firmware related. BTW, this is a Roku Express+ HD Streaming Media Player 2019 - brand new! So, until Roku finally comes to terms with the fact that the issue resides in their software, the "problem" will never be fixed.
I have two Ultra's that have been doing the 4k flawlessly. Suddenly the day before Thanksgiving, the Roku started flashing black every 2 seconds trying to do 4k. Swapped my other box to the living room and worked great until the next morning. Then that box started the same thing. Both boxes showed that they updated that day. Somehing in this update has killed 4k on my LG. I tried some newer cables just for luck, but they make no difference. For now I've had to swap to a non 2.2 port and just run 1080p. Very frustrating.
This is nothing new. I’ve had multiple models over the years and ALL of them do this time to time. No rhyme or reason, and I’ve had it just fix itself if I used Apple/Amazon for couple days & never touch it. Never had this issue (on such a regular basis) with competitor devices.
My streaming stick has the current update 9, but it still says hdcp v. 1.4. And I can not view Disney+, Netflix, Hulu, and others. Everything works great on my ROKU tv.
My Old Roku Streaming stick was running great until it updated 3 weeks ago to v9.1.
Now it shows hdcp v 1.4 and shows the protected content error for all of my pay subscription channels. I went ahead and bought new device, no probs. But am still upset that ROKU support will not even mention the possibility of their equipment not supporting updates.
No, Roku will not fix this.
My setup Roku Ultra -> Denon 4K AVR -> LG B6 OLED tv. I've done the prescribed Roku troubleshooting, support is not helpful and won't own up and take responsibility, instead blaming it in the app (youtubetv lately). Plex and netflix don't suffer this error, so maybe it is youtubetv, but it only happens on this Roku model in our home.