Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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salendway
Level 7

Wifi is connected and works on other devices, none of the Roku apps working

None of my streaming apps will work on my Roku. I have reset it, unplugged it, reset the remote, reset the network connection and nothing is fixing. It shows on the internet connection it has good signal strength but low download speed. I’ve reset my router and all my other devices are working fine. Not sure what else to try. Totally garbage there’s no support for this product. 

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RokuDanny-R
Roku Employee
Roku Employee

Re: Wifi is connected and works on other devices, none of the Roku apps working

@salendway

Thanks for the post.

Can you please provide more specific information about the issue you are seeing? What Roku model device are you using? What are you seeing when you try to play a channel? Can you provide a screenshot?

With more detailed information we will be able to assist you further.


Thanks.
Danny

Danny R.
Roku Forum Moderator
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