Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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CPMLJS
Level 7

White static screen then HDMI ports/TV no longer work

We are having the same problem and plugging and unplugging didn’t fix anything

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1 REPLY 1\
RokuKariza-D
Roku Employee
Roku Employee

Re: White static screen then HDMI ports/TV no longer work

Hi @CPMLJS

Thanks for reaching out here in the Community!

Could you tell us more about the issue you're running into? Does it only occur on a specific channel or across other channels installed on your Roku device? 

With more information, we can assist you further.

All the best,
Kariza

Kariza D.
Roku Forum Moderator
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