Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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ralphie8
Level 7

What to do when I see unauthorized in blue on my tv

When I try to watch Fox New Channel (Live Now) it is making me  {log in to your provider} when I do that I am getting (unauthorized ) in a blue box . Why am I getting this?

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renojim
Community Streaming Expert

Re: What to do when I see unauthorized in blue on my tv

Does it only happen on that one channel/app?  Blue screens are often HDCP (copy protection) issues.  Try another HDMI cable or HDMI input on your TV.

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