Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Trudijane
Level 10

What did I press on my Roku remoted to eliminate sound?

Hi,

I was watching a documentary; just had my Roku remote in my hand!  I intended to go back but pressed another button instead that caused the audio to go off - and I can't get it back.

I shut everything off; then back on - and still no sound.  Before i pressed whatever button I did, the sound was fine...I think I saw a little pair of headphones on the screen when the sound went out.

Can anybody help?

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1 REPLY 1\
DBDukes
Community Streaming Expert

Re: What did I press on my Roku remoted to eliminate sound?

Is there a volume control on the right-hand side of the remote? With a mute button next to it?

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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